Who needs this Qualification?

The SEG Awards level 3 Certificate of Professional Competence (CPC) for Transport Managers Passenger Transport has been developed to qualify students to be a nominated as the Professionally Competent person on a standard operator license.

The SEG Awards CPC qualification is currently a lifetime award, which means that once obtained, the qualification will not expire, and holders will be considered professionally competent for the rest of their lives. However, professional competence can be affected at any time by certain circumstances, for example, if the holder is convicted of certain criminal offenses.


Although there are no specific entry requirements for this qualification, it is recommended that students have good English and Math skills equivalent to Level 2 (GCSE) before they begin studying the CPC qualification at Level 3. If students are not sure of their current skill levels, they should discuss this with a training provider who can arrange an assessment of their needs.


The SEG Awards CPC qualification consists of a single multiple-choice (P1) assessment and a single case study (P2) assessment. Students will need to pass both assessments to gain the Certificate of Professional Competence for Passenger Transport. Both assessments are available as quarterly paper-based test.


The multiple-choice assessment consists of 60 questions with timetabled duration of 2 hours and the notional pass mark is 42.

Case Study

The case study exam focuses on the application of knowledge. The focus on having to explain things enables students to demonstrate that they can apply their knowledge and use relevant sources of information.

The case study assessment comprises a relevant scenario, which is issued with the papers at the start of the assessment with a timetabled duration of 2 hours 15 minutes. Students are allowed to take any notes or books of their choice into the case study assessment, and questions will test application of knowledge only.

The case study will only contain information that will enable the student to demonstrate application of knowledge they have acquired. The case study is a 60-mark paper and has a notional pass mark of 30.